Subjects: CUSTOMER services; PRICE regulation; UNCERTAINTY
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Subjects: SALES management; CUSTOMER services; INTERFACE dynamics
Subjects: SOFTWARE analytics; CUSTOMER services; BIG data
Subjects: CUSTOMER services; CUSTOMER relations; QUALITY of service
Subjects: MULTICHANNEL communication; CUSTOMER relationship management; CONSUMER behavior
Subjects: CUSTOMER relations; CUSTOMER relationship management; CUSTOMER lifetime value
Subjects: TELECOMMUNICATION systems; CONSUMER behavior; EMPLOYEES
Subjects: CUSTOMER services; CUSTOMER relations; SERVICE industries
Subjects: MANAGEMENT; MANAGEMENT science; CUSTOMER servicesJOURNAL of Service Research (Periodical)